Terms of Website Use
Last updated: 9 September 2026
Please read these Terms of Website Use carefully before using this website.
By accessing or using the Croydon Computer Service website, you agree to these terms. If you do not agree with them, please do not use the website.
1. About Croydon Computer Service
This website, croydoncomputerservice.com, is operated by Croydon Computer Service, a trading name of E TEACHTRADE LTD, a company registered in England and Wales.
E TEACHTRADE LTD
Company No: 17059643
Business address:
Weatherill House
23 Whitestone Way
Croydon
CR0 4WF
United Kingdom
Email: info@croydoncomputerservice.com
References in these terms to “Croydon Computer Service”, “CCS”, “we”, “us” or “our” refer to E TEACHTRADE LTD trading as Croydon Computer Service.
2. Purpose of This Website
This website provides information about our IT support, cybersecurity, networking, data protection, data recovery, consultancy and related technology services.
Information published on this website is provided for general information only. It should not be treated as legal, financial or other regulated professional advice.
While we take reasonable care to keep information accurate and current, technology, security threats, software, products and service availability can change rapidly. We therefore do not guarantee that all information on the website will always be complete, accurate or up to date.
3. Access to Our Website
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access.
We may suspend, withdraw, restrict or change any part of the website where reasonably necessary, including for maintenance, security, technical or business reasons.
We are not responsible for losses resulting solely from temporary website unavailability where this is outside our reasonable control.
4. Our Services
Descriptions of services on this website are provided for general guidance.
The precise scope of work, charges, timescales, deliverables and other requirements may be agreed separately with the customer before work begins.
An enquiry, quotation request or other communication submitted through this website does not by itself create a contract for services.
Where we provide a quotation, service agreement or other written terms for particular work, those terms may supplement these website terms.
5. Charges, Payments, Cancellations and Refunds
Prices displayed on the website, where applicable, may be indicative unless expressly stated otherwise.
Before chargeable work begins, we will normally explain the nature and expected scope of the service and the applicable charges.
Payments for services provided by Croydon Computer Service may be invoiced or collected by E TEACHTRADE LTD, as the legal entity operating the Croydon Computer Service trading name.
Cancellation, rescheduling and refund arrangements may depend on the service booked, work already undertaken, parts or services specifically ordered for the customer, and any applicable statutory consumer rights.
Nothing in these terms is intended to exclude, restrict or override any rights a consumer has under applicable UK law.
Where a customer believes there is a problem with a service or payment, we encourage them to contact us promptly so that we can investigate and seek an appropriate resolution.
6. Customer Responsibilities
Customers should provide accurate information about the equipment, systems, faults and circumstances relevant to the requested work.
Customers are responsible for ensuring, where reasonably possible, that important data is appropriately backed up before repair, configuration, maintenance or other technical work begins.
Customers must have appropriate authority to ask us to access, inspect, configure or work on any device, account, network, system or data supplied to us.
Where passwords, access credentials or other sensitive information are required to perform agreed work, they should only be provided where necessary and through an appropriate method.
7. Data, Backup and Technology Risks
Although we take reasonable professional care when working with customer technology, computer systems and storage devices can fail unexpectedly.
Repair, malware removal, operating-system work, data recovery, software installation and hardware maintenance can involve an inherent risk of data loss or equipment failure.
We therefore recommend maintaining appropriate backups of important data wherever reasonably possible.
Data recovery services cannot guarantee that all requested data will be recoverable.
Nothing in this section excludes or limits liability where doing so would be unlawful.
8. Cybersecurity Services
Cybersecurity assessments, configuration and security recommendations are intended to reduce technology risk. No cybersecurity measure can guarantee complete protection against every threat, vulnerability, attack or future security incident.
The effectiveness of security measures may also depend on customers maintaining their systems appropriately, applying updates and following reasonable security practices after our work has been completed.
9. Intellectual Property Rights
Unless otherwise stated, we own or are licensed to use the intellectual property rights in the content and materials published on this website.
You may view, print or download reasonable extracts for your personal or internal business reference.
You must not reproduce, republish, sell, commercially exploit or materially modify our website content without our prior permission, except where permitted by law.
Third-party names, trademarks and materials remain the property of their respective owners.
10. Acceptable Use and Website Security
You must not knowingly misuse this website by introducing viruses, trojans, worms, malware, malicious code or other technologically harmful material.
You must not attempt to gain unauthorised access to this website, its hosting infrastructure, databases or systems connected to it.
You must not knowingly carry out denial-of-service attacks or other activities intended to disrupt the website.
Unauthorised access and certain other computer misuse may constitute offences under the Computer Misuse Act 1990. Where appropriate, suspected criminal activity may be reported to the relevant authorities.
11. Our Liability
We do not exclude or limit liability where doing so would be unlawful.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability that cannot legally be excluded or limited.
Subject to those requirements, we are not responsible for losses caused by circumstances outside our reasonable control or by a customer’s failure to follow reasonable instructions or maintain appropriate systems and backups.
Different liability provisions may apply to particular contracted services and, where applicable, will be set out in the relevant quotation, service agreement or other contractual documentation.
12. Third-Party Websites
Our website may contain links to websites or resources operated by third parties.
These links are provided for convenience and information. Unless expressly stated otherwise, we do not control or endorse those websites and are not responsible for their content, availability, security or privacy practices.
You should review the terms and privacy information of third-party websites before using them.
13. Privacy and Personal Information
We process personal information in accordance with our Privacy Policy and applicable UK data-protection law.
Please refer to the Privacy Policy published on this website for information about how we collect, use, store and protect personal information.
14. Changes to These Terms
We may revise these terms when necessary to reflect changes to our website, services, business practices or applicable requirements.
The current version will be published on this page together with its latest revision date.
15. Governing Law
These terms and any dispute or claim arising from them are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any rights consumers may have under applicable law.
16. Contact Us
Questions or concerns about this website or these terms can be sent to:
Croydon Computer Service
A trading name of E TEACHTRADE LTD
Company No. 17059643
Weatherill House
23 Whitestone Way
Croydon
CR0 4WF
United Kingdom